Refund Policy for Central Control
Operated by Sistine Control Systems Ltd
Effective Date: 12/05/2025
1. Free Trial
Central Control is offered with a 30-day, fully functional and unrestricted trial period to allow prospective users to evaluate its suitability for their workflow and technical requirements.
Users are strongly encouraged to utilise the trial period before making a purchase decision.
2. Refund Policy
All sales are generally final upon delivery, given the free trial, but we are happy to review refund requests in certain circumstances
Refunds are not routinely issued. However, in exceptional circumstances, Sistine Control Systems Ltd may approve a refund at its sole discretion. Situations that may warrant a refund include:
- Duplicate purchases
- Accidental transactions where the license has not been activated
- Irreparable technical issues verified by our support team
Refund requests must be submitted within 60 days of purchase and must include a valid justification. Each request is reviewed individually.
3. How to Request a Refund
Refund requests should be directed to:
📧 [email protected]
Please include:
- The name and email address used during purchase
- The order reference or license key
- A detailed explanation of the issue or reason for the request
4. Chargebacks
Unilateral chargebacks initiated without first contacting Sistine Control Systems Ltd may result in the revocation of the license and denial of access to future updates or support.
We are committed to resolving all genuine billing issues professionally and efficiently.
5. Contact
Sistine Control Systems Ltd
Email: [email protected]
Website: https://centralcontrol.io